We deliver hospitality AV you’ll be proud to brand as your own.

Our mission is to transform how hospitality clients view their AV partner. That’s why discriminating hotel properties, conference centers, and Fortune 500 corporations around the country trust their audiovisual and on-site production to us. We deliver audiovisual services worthy of their own service standards. 

We bring a unique combination of sales expertise, service skills, technical acumen, and creative scalability to the cause, along with financial packages that deliver exceptional value.

Our experience in managing on-site audiovisual services for high-profile venues has taught us to hire people uniquely capable of delivering concierge-level audiovisual services. Our technicians instill extraordinary confidence in our hotel clients and their customers.

Mills James also brings many other event and video production services to the table. We don’t only manage AV contracts; we also produce corporate events for some of the nation’s top companies. You’ll have these capabilities on your team.

Greater Columbus Convention Center

400 North High Street Columbus, OH 43215

Dayton Convention Center

22 East Fifth Street Dayton, OH 45402

Huntington Convention Center of Cleveland

300 Lakeside Avenue Cleveland, OH 44113

CONVENTION CENTERS

We pride ourselves on delivering best-in-class AV experiences that help elevate our convention centers’ reputations for service and innovation. And, as the event production company for some of the country’s biggest brands, we know how to meet the highest demands of your venue’s clients.

HOTEL PROPERTIES AND CONFERENCE CENTERS

Since 1995, we’ve delivered on-site AV for boutique conference centers and high-end hotels. Today, our Hospitality Audiovisual Services Department operates in tandem with our event group to produce meetings of all sizes renowned for their technical innovation and unparalleled audience engagement.

RENAISSANCE MILWAUKEE WEST HOTEL

2300 North Mayfair Rd Wauwatosa, WI 53226

OSU Student Union

1739 N. High Street Columbus, OH 43210

Greater Columbus Convention Center

400 North High Street Columbus, OH 43215

THE GRAND EVENT CENTER AT GRANDVIEW YARD

820 Goodale Boulevard Columbus, OH 43212

HYATT PLACE COLUMBUS | OSU

795 Yard Street Columbus, OH 43212

NATIONWIDE HOTEL & CONFERENCE CENTER

100 Green Meadows Drive South Lewis Center, OH 43035

SONESTA COLUMBUS

33 East Nationwide Boulevard Columbus, OH 43215

Renaissance Columbus Westerville – Polaris Hotel

409 Altair Parkway Westerville, OH 43082

CROWNE PLAZA CLEVELAND AT PLAYHOUSE SQUARE

1260 Euclid Avenue Cleveland, OH 44115

THE EXCHANGE AT BRIDGE PARK

6520 Riverside Drive Dublin, OH 43017

CROWNE PLAZA MILWAUKEE SOUTH

6401 South 13th Street Milwaukee, WI 53221

MARRIOTT COLUMBUS | OSU

3100 Olentangy River Rd Columbus, OH 43202

Hard Rock Puerto Vallarta

Paseo de los Cocoteros 19, Villa 8 Nuevo Vallarta, 63732, Mexico

Hard Rock Cancún

Blvd. Kukulcan Km 14, Zona Hotelera Cancun, 77500, Mexico

Atelier Playa Mujeres

Av. Bonampak Lote 7, Manzana 2 S. M. 10, Tower B, 4th floor

Hard Rock Riviera Maya

Km 72, Carretera Cancun-Chetumal Puerto Aventuras, Mexico

Hyatt Ziva Los Cabos

Paseo Malecón Sn Lote 5 San José del Cabo, Mexico, 23405

Secrets Riviera Cancun

Carretera Cancun, 77580 Puerto Morelos, Q.R., Mexico

Hyatt Ziva Cancún

Blvd. Kukulcan, Manzana 51, Lote. 7 Cancún, México, 77500

Hyatt Ziva Riviera Cancún

Bahía de Petempich, SM 12, MZ 31, Lote 14-02 Puerto Morelos, México, 77580

Hyatt Zilara Cancún

Blvd. Kukulcan KM 11.5, Hotel Zone Cancún, México, 77500

Wyndham Alltra Cancún

Blvd. Kukulcan KM 11.5 Zona Hotelera, Cancun, Quintana Roo, Mexico

Wyndham Alltra Playa del Carmen

Av Constituyentes 1 Gonzalo Guerrero, 77710 Playa del Carmen, Quintana Roo, Mexico

Wyndham Bel Air Mexico City WTC

Dakota 95, Nápoles, Benito Juárez, 03810 Ciudad de México, CDMX, Mexico

Secrets & Dreams Playa Mujeres

Prolongación Bonampak S/N Punta SAM Cancún Quintana Roo CP.77400 México

Vitria on the Square

14 E. 15th Ave. Columbus, OH 43201

Breathless Cancun Soul

Blvd. Kukulcan, Km. 4.5, Num Ext.: MZ 34 LT 3-C Sección C Int SN, Col. Zona Hotelera CP 77500, Cancún, Benito Juarez, Quintana Roo

Grand Hotel Cancun Kempinski

Rtno. del Rey 36, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Sensira Resort

Carretera Cancún-Tulum km. 27.5, Bahía de Petempich, Lote 4-01, Puerto Morelos, Quintana Roo, Mexico C.P. 77580

Grand Park Royal Cancun

Blvd. Kukulcán km 10.5, 77500. Cancún, Quintana Roo, México

Emporio Cancún

Blvd. Kukulcán, retorno Gucumatz, Km 17, Lote 49, Segunda Etapa, Zona Hotelera, 77500, Cancún, Q. Roo

Dreams Playa Mujeres

Pm-Li Playa Mujeres, Zona Continental, Lote Rth-7, 77400 Quintana Roo, Q.R., Mexico

Bel Air Unique CDMX – WTC

Dakota No. 95, Col. Nápoles, Del. Benito Juárez, Ciudad de México, 03810

UNICO 20° 87° Riviera Maya

Manzana 22 Carretera Federal 307 Km 260, 77710 Solidaridad

Hyatt Ziva Puerto Vallarta

Carretera a Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, Mexico, 48390

Hilton Playa del Carmen

Av. Constituyentes 2, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Breathless Riviera Cancun Resort & Spa

Carretera Cancun-Puerto Morelos KM. 27.5, Mz. 41, Sm. 12, Fracc, 77580 Puerto Morelos, Q.R., Mexico

Seadust Cancun

Boulevard Kukulcan km.16.9, Lote 52-04, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Huntington Convention Center of Cleveland

300 Lakeside Avenue Cleveland, OH 44113

Dayton Convention Center

22 East Fifth Street Dayton, OH 45402

Kempinski Hotel Cancun

Retorno del Rey #36, Cancún, Mexico

Hilton Garden Inn Columbus Easton

3600 Morse Rd Suite A, Columbus, OH, 43230

Kimpton The Shane

1340 W Peachtree St NW Atlanta, GA 30309

Wyndham Alltra Riviera Nayarit

Puerto Vallarta, Mexico

Our Difference

CONCIERGE-LEVEL SERVICE

PROFESSIONALISM

AV people dressed like concert road crews give the profession a bad name. Our AV technicians will treat audiovisual work like the professional discipline it is. You’ll recognize us wearing dress pants, dress shoes, button-down shirts, jackets, ties and a name tag.

SUPERIOR LISTENING

We provide exceptional service by listening to each guest’s needs, understanding what’s most important to them, and developing trust by proving we were great listeners.

NO WAITING ON US

Audiovisual equipment will be set-up in advance of every meeting. Guests won’t need to wait on us; we wait on them, before, during and after every meeting.

BETTER COMMUNICATION

Mills James audiovisual technicians will skip the tech-speak and effectively communicate with guests in everyday language about their audiovisual needs. We understand what they mean when they say “spider phone” or “boomerang phone.” What we hear is “conference phone.”

DIRECT CONTACT WITH US

At every special event or corporate meeting we service, our AV technicians will provide guests with a business card with a cell phone number so they can contact us directly, immediately. AV service isn’t a 9 to 5 business.

OBSESSIVE ATTENTION TO DETAIL

Our equipment is clean and attractive. Our cords are securely taped down. We make sure everything is skirted and neatly dressed.

APPROPRIATE AUDIOVISUAL RECOMMENDATIONS

It’s not just about our gear. If guests provide their own AV gear and something goes wrong, our technicians will try to solve their problems. We’ll assess the situation and give them our recommendation. Sometimes it’s as simple as changing their batteries or replacing a bad cable.​

NO SURPRISES

We let guests know upfront of any AV price changes. They’ll know exactly what they’re being charged.

CONFIDENTIALITY

We respect the value of confidentiality and don’t share information with anyone else.

Let’s Start A Conversation

How can we help? Whether you need quick consulting, individual services, or full show production, our team is ready to answer your call.